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  1. Stories
    In this case, the back of a Lyft ride :D
  2. Brisbane
    hi everyone!. since i have signed up to driver, the app has never allowed me to go online. it comes up with a message 'your account needs attention'. Now, my issues is with the support team. I have allow my documents perfect and the support has clarified on 4 different phone calls that its all...
  3. Lyft
    It took him a whole three days! Can you imagine? And top it all off, he still gets the jitters.
  4. Toronto (Ontario)
    A strange PAX last night at 1:30am (I know, I know - that is when they come out to play.) Got a ping to a Motel 6 in Mississauga. It's pretty far - 7 minutes. It is a slow night and I have got a full battery, so why not, I think. Hotel pings at that hour are usually going to a strip club or...
  5. Technology
    Just tried to open my Uber Driver app and it put me to the start-up screen, asking for email. Typed it in and it doesn't recognize it. Doesn't recognize phone number either. Anyone else have this issue? Any solutions? Been driving for about three weeks now. About ready to give this up. My...
  6. San Francisco
    They get a driver.
  7. Lyft
    I'm still not taking your Slime requests and I think the community could use a little more waiting around.
  8. Lyft
    So Gryft sends me this email saying "Your earnings won't change but you'll be able to see details". Lol I can already see details. I can't seem to figure out what else changed here.
  9. Toronto (Ontario)
    Is there a direct phone number or email address for the Toronto LYFT Hub? There are somethings that cannot be addressed via their Call Centre in Georgia, and my hours prohibit stopping by the Hub in person. Anyone have Tim Houghton's email address?
  10. Canberra
    Henry, Uber's state manager for the ACT and New South Wales, sent a newsletter by email to drivers on 31 October 2017. Note, in particular, the information about some changes to the rating system. (See also this Sydney thread originated by TONY-T for discussion about this aspect of the...
  11. New Jersey
    Mw driver account was abruptly de-activated. I think its due to my Checkr report for my driving history. I can't even get the off-line driver page. It says "Your account needs attention". There is a "Contact support" link at the bottom but it just brings up the same page. I tried to email...
  12. Technology
    Other than the Uber app, do you use your phone to text, email, check WhatsApp, Facebook etc, while you drive? If so, do you feel guilty doing so? Check out this powerful video: http://bit.ly/2seOmHm
  13. Miami
    Did anyone else get this email? ... Also on a related note, I tried opening my driving summaries from Lyft via app and website and it's not available. huh? BTW the link to the email sends you to this site: https://partnerexperience.wufoo.com/forms/get-20-for-submitting-experience-mia/
  14. Houston
    I've gotten some emails with surveys. Yes I slammed them rate a 0 (zero) out of 10. I don't know if it'll do any good but at least it's a shot. PLEASE TAKE MY SURVEY. FYI I won't be Ubering again. I'm done 2 weeks was enough for me. Best of luck to you all. I do enjoy the forums so I'll...
  15. Toronto (Ontario)
    Is there a way to contact uber support other than through the app? The app's options don't always cover the needs we have. And I've noticed the [email protected] email doesn't work anymore. Does anyone know? Thank you!
  16. Advice
    Problem with drivers license I have been driving with Uber every day for a year and 4 days ago uber requested that I submit a copy of my drivers license even though I already have a license on file and it is not due to expire until May 2017. I have resubmitted a picture over five times and...
  17. New York City
    Did Uber change their partner support email? When I email them I'm getting an automatic response email claiming that nobody reads those emails now.
  18. Complaints
    Hi everyone Is anyone else experiencing the frustration of the scripts that get sent back to you from the support email address ?. How do you actually get a human being to answer you ? I am a driver in Sydney with a real issue I need to discuss but all I get is "Great question! Happy to...
  19. Advice
    I am attempting to contact Uber about a wrongly calculated trip. Last time I sent them an email it said that Uber no longer uses email and will not reply. Is there a alternative email(s) or another way?
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