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  1. Complaints
    So seven years last 500 rides only ten below a 5 or 4 rating. And Uber threatens me? With your account is at risk of deactivation?! I had two non English speakers who were not happy one of which kicked a dent in my door. And one drunk guy asking me about my sex life that I assume gave me low...
  2. New York City
    Folks! Been deactivated because the rider, being vindictive, made false accusations that I made racial slurs. Feel so violated. On the matter of principle and justice, I like to pursue going after this thuggery. What are .y options? Where I can go to teach them and the rider lessons? How...
  3. Complaints
    As a Black Uber and Lyft driver in his 60s, Derwin has encountered his fair share of racist passengers. Twice he canceled rides in the middle of the trip after passengers made racist remarks. A day following both incidents, Uber blocked him from using the app — purportedly because the racist...
  4. New York City
    They told me to respond to an email from the trust and safety department. The only thing the email said was that I had been deactivated. I offered to give them a video of the incident that led to my deactivation. They have not responded. I have absolutely no idea why I was deactivated. I have a...
  5. Los Angeles & Orange County
    I’m asking about how this works when an account gets blocked for falsifying GPS data. About 4-5 months ago my Uber Black account got blocked (“This account is blocked”, “Requests are paused”) most likely because I had been falsifying my GPS location to my advantage for a while. Curiously, my...
  6. Advocacy
    I have signed up with law firm of Morgan & Morgan for a labor misclassification lawsuit after they solicited me. I'm in Illinois, if it matters. I also never opt-ed out of arbitration. When I asked if Uber or Lyft could deactivate me for being part of the lawsuit, they did not have a clear...
  7. Stories
    I should have known better. That is the primary lesson here. It was slow last night and I (FOOLISHLY) accepted a 4.66 STAR passenger, lets call her "N" who happened to be nearby at 10:40pm, and was (via Uber Pro's time and direction info) doing a halfway decent length trip on UBER. I arrive in...
  8. Lyft
    Never received any Warnings prior to getting a Final Notice - is that typical for Lyft to issue ‘Final’ notices with no previous warnings?
  9. Toronto (Ontario)
    I am not sure how many 'Founding Drivers' remain on the LYFT platform after 2 years (According to the research, it should only be 2-4%). However there are a few of us. And at least one driver I know is having major issues with PTC renewal. If you recall, this time last year (the 1 year...
  10. Stories
    The one time I try to put in a day shift, a minnesota decides to smooch my prius. The idea that day driving is safer is bullshit. Sober day drivers aren't that much better than night time drunk drivers, but there are so many more of them trying to give you a bad day. I handle the crash, call...
  11. Advice
    I got my second report that a passenger was "uncomfortable with my driving speed", and am now deactivated for having "multiple reports of unsafe incidents". According to the message, "our decision is final". I offered to show them the dashcam footage when I got the first report a few months ago...
  12. Canberra
    Uber included the following advice in an email to drivers sent on 23 November 2018 at 3.01 pm: Respecting your rider's personal space Touching or flirting with a rider in the car is not appropriate in any circumstance. Commenting on a rider's appearance or asking if they're single can also...
  13. Toronto (Ontario)
    I am noticing more posts than usual about drivers being deactivated for low ratings.
  14. Chicago
    Uber's reasoning to create a more consistent comp plan is fundamentally a crock of poop since successful drivers tailor their driving pattern to the style that works for them. For example, my focus has always been on the greatest distance with the least amount of time. My ideal airport run is...
  15. Chicago
    Couple weeks ago I shared how I was permanently deactivated by the master. Serious thought went into how, when, why, what. I won't recap. There were a couple skeptics that chimed in with their inherent negative vitriol. However, I was well pleased knowing in all the views and comments, only...
  16. Chicago
    Sounds bad, right. Discovered I was deactivated this am real time. Responded to the allegations and assumed same outcome as the first two deactivation, but nope...they say this is final and irreversible. Next step: Identifying the cause. Go to the fare details for each trip till triple...
  17. Canberra
    Uber sent an email to drivers at 7.01 am on Wednesday 5 September 2018 advising changes to its deactivation policy for riders and drivers as reflected in its community guidelines. The changes take effect from Wednesday 19 September 2018, although the text of the guidelines has already been...
  18. Delivery
    hi all, if anybody is interested, i made an amazon flex car decal that says delivery in progress, check it out if you want https://amzn.to/2Ot6aX1
  19. Delivery
    This morning I woke up to a not-so-friendly email from UberEats saying: "We are writing to let you know that last week, for the second time, you had multiple pickups and/or dropoffs that were significantly late. Unfortunately, if you have one more week with multiple arrivals that are...
  20. Complaints
    Been a full-timer at Uber/Lyft since August 2016 and had done close to 5000 rides. I got Checkr'd today. 4 minors/accidents in 3 years. Deactivated. My infractions: 1. Speeding 10-15 over (on the way to a job interview in an unfamiliar town). 2. Inattentive driving (I didn't slam on my brakes...
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