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deactivation policy

  1. Canberra
    From the Uber weekly newsletter, 'On the road in Canberra, emailed to Canberra drivers on Wednesday 24 July 2019: Uber's Community Guidelines are getting a refresh Our Community Guidelines were created to help make everyone feel safe and respected, while using any Uber app. We're working to...
  2. Complaints
    Been a full-timer at Uber/Lyft since August 2016 and had done close to 5000 rides. I got Checkr'd today. 4 minors/accidents in 3 years. Deactivated. My infractions: 1. Speeding 10-15 over (on the way to a job interview in an unfamiliar town). 2. Inattentive driving (I didn't slam on my brakes...
  3. Canberra
    At 5.01 pm on Tuesday 17 July 2018, Uber sent drivers the following important email about an update to its cancellation policy that will take effect from Tuesday 31 July 2018: Cancellation policy update Making cancellations fairer We've heard feedback that high driver-partner trip...
  4. Advice
    I got my Uber Driver account deactivated due to a couple complaints of unsafe driving. I believe the first complaint was legitimate, and have changed my driving habits to avoid other complaints, but got another one 2 weeks later which led to my account being deactivated. I am currently driving...
  5. Lyft
    Please correct me if I am wrong, but I have NEVER seen anybody post about actual driver deactivation due solely to a low rating by Lyft. Not talking about cancellations Not talking about acceptance rate Not talking about safety issues, traffic tickets, or legal issues Not talking about...
  6. Lyft
    My Lyft Driver account was deactivated because I took off 6 weeks due to a non-job related back injury. At the time there was no way to inform Lyft I would not be driving for awhile. I never received a notice via email or a text regarding my inactivity. I tried to return to work this past...
  7. Ratings
    I thought this was interesting.. I had been all paranoid about going below a 4.6 average rating on my driver account because I had read online that this would lead to deactivation. However on the Uber website, it states that a driver must maintain a minimum average, but this average is...
  8. Columbus
    When I visited the Green Light Hub in Columbus a few days ago, they told me that the average driver rating in Columbus is 4.75, and that's the minimum required to remain an active driver. When I asked clarifying questions, I understood that in actual practice, drivers won't be deactivated until...
  9. Advice
    Ratings: What leads to deactivation? There is a minimum average rating in each city. This is because there are cultural differences in the way people in different cities rate each other. We will alert you over time if your rating is approaching this limit, and you'll also get information about...
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