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customer service

  1. Complaints
    There ought to be a special place in hell for wait-staff who take Uber and then do not tip. Shockingly this is true for the majority of servers that I have driven. The hypocrisy is staggering.
  2. Complaints
    Guy rolled up trying to get people into his dangerous car with so much distractions music , lights , smoke and using a stupid air can horn. And call his car Uber disco plus he was annoying.
  3. Complaints
    I go to home depot and ask for help, and they tell me the guy from that department just left for his hour lunch break. I push the help button at CVS, and I hear the announcement over the PA. I see employees walking around but nobody comes over to help. I go to Labcorp, and go to the window...
  4. UberEATS
    I received two tips today for $1.76 and $1.46. They must have put in a % option. This infuriates me because they have also eliminated quests and don't give a boost change for weekends anymore. X1.1 is an insult. Every week it seems like they find a way to pay the drivers less. I also can't stand...
  5. Advice
    For those who need this info (and you know who you are) - go to 2:25
  6. UberEATS
    Does anyone have the Uber Eats Customer Service phone number for a support team that does more than read from an infuriatingly stupid and unhelpful script before doing nothing to help?? Please, anything would be much appreciated, these people are going to drive me straighten to the looney bin...
  7. UberEATS
    I work at a restaurant and I do deliveries for several delivery services. The first thing that happened is that Uber cut the delivery pay for the drivers. The more experienced Uber drivers just stopped working UberEats. Uber does not know this but the best UberEats driver also work for every...
  8. Orlando
    Can we all discuss what's wrong with this ant? https://www.fastcompany.com/90178599/7-customer-service-lessons-from-the-best-uber-driver-ever This Toronto Uber driver has maintained a 4.99 rating after driving nearly 5,000 passengers. When I climbed into his car, I found out why. I've...
  9. Complaints
    I UTTERLY LOATHE Uber driver support. It's a joke. They can't affect any change and your left with the same schtick " I am forwarding this to my advance support team..72 hours"...Why am I not talking to the advance support team? At least Lyft has a team that can make changes. It's just...
  10. Los Angeles & Orange County
    Hey Uber drivers in LA/OC I was just curious what are some things you guys do to be better Uber drivers? I do the basic things like offer people water, gum, cigarettes (if they are of age) but is there anything else I could do? I get my car washed pretty regularly trying to keep it smelling...
  11. Chicago
    While some may say this borders on troll's turf (and perhaps it does), this conversation may be coming soon to a ride share car near you! From Crain's Chicago Business: Pronouns are a big thing at Center on Halsted, a community for lesbian, gay, bisexual, transgender and queer people in the...
  12. Toronto (Ontario)
    So, I put in a request via customer service to get my 2017 Volt put into the Lyft Premier category (I guess in the parlance of this forum as a QuackSELECT). We will see how this goes, here was the initial response, which came in about 3 days after I sent it (a bad sign): "We apologize if it...
  13. Lyft
    So I had my finger on the face of my phone because I was fumbling through web pages on Google Chrome with Uber and Lyft online. While I was doing that, Lyft, which has no time delay on the app pop up, sends me a ride request that I would have rejected otherwise and forces me to accept, because I...
  14. Tips
    I just read a lot of the posts with regards to tipping. Here are my thoughts on this. No need for abuse. This is just my opinion and I'm old enough and smart enough to understand that not all will share my opinions. I will never understand, having been in the transportation business for many...
  15. Advice
    I am an Uber Driver I hardly take Uber’s anywhere . The one night I took an Uber I had the worst Uber ever . Because of this I got my driver account disabled and an investigation pending. This is my statement to Uber . I called an Uber Driver at around 2am to go home from canal st in new...
  16. New York City
    So I know how you people hate your pax, Uber sucks, and all that jazz; but it works for me. I met the only American PR for a popular phone company called Huawei. She was really nice and we were talking about her company and how it is being a white female in a central Chinese company. She also...
  17. Atlanta
    i picked up a passenger at the airport and began my ride to customers house. Midway through the ride it canceled. I continued driving the customer to her destination and we both agreed to reach out to customer service to resolve the matter. I still have not received full credit for the ride...
  18. Complaints
    I picked up three lady from Convention Center to The Atlas House at 1354 Megazine St. It was almost a mile long trip tooked 4 and half minute to get there. Uber emailed me that the fare was adjusted to zero from three dollars because the trip was not taken/was not completed. How could it...
  19. Complaints
    Last night i had a pickup downtown drop off was also downtown a 6 min ride my next ride in the que was 1min away i go to destination no one was there waited 6mins total and called twice so i cancelled the trip as i was already getting paid for wait time come to find out i wasnt given the...
  20. Washington DC
    Ha couldnt believe it whos sending the auto reply emails???
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