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  1. Complaints
    Ok..your going to pick up a surge trip. Your more than 5 minutes headed there. Uber then matched you with closer rider. That Ride cancels right away. You lost both trips and your likely in a high traffic area with no recourse to get out and surge is all gone. You do not get reimbursed for the...
    algorithm cancels closer rider lost pax lost surge matched closer rider no fare uberpool
  2. Minneapolis
    Yesterday afternoon got a nice long airport run from the NW metro to the airport. As I'm leaving to get in the airport queue, I get an airport request, just like how we'd all like it to work. As I'm turning around on 494 (don't remember the exit, but the next one past where you wouldn't be going...
    closer rider
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