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  1. Stories
    Woman claims Uber driver tried to scam her out of $150 cleaning fee
  2. News
    Customer warns of ‘vomit fraud’ with rideshare app
  3. Las Vegas
    So a couple of weeks ago some idiot took a crap in my front seat and I made a post about that. But here's the thing - I absolutely could not get phone support to pay me for it. I made the report, sent the photos and ...nada. Called them a few days later after receiving no cleaning fee and got...
  4. Sydney
    Last night had the unfortunate incident happened to me. OLA pax puke in my car. Had to go offline for about 3 hours in order to clean and dry the seat. Report the incident and OLA is only offering $30 compensation as I don't have a professional cleaning receipt. Anyone else had experiences with...
  5. Complaints
    Had my first puker this weekend. I was wondering how much people got from the cleaning fees for exterior vomit/messes only. Nothing was really inside my car. I was expecting $150+ but I got $40 the first time then argued for more and got another $40. Sent in a 3rd argue and awaiting their...
  6. Complaints
    Someone vomited in my car last night, all on the side and a little inside, for me to clean. Week before, someone puked all over them sleeves leaving a nice trail for me to clean. 2 weeks before that, driving lyft, vomit. Vomit, vomit, vomit. It’s every other week now. I now hug the right lane...
  7. News
    On Wednesday, Uber Pet launched in Tampa Bay and a handful of other markets. The new option comes up within the regular Uber app. If a Tampa Bay passengers selects the "Uber Pet" option, they will be charged a $4 fee to bring their furry friend along. ...
  8. Phoenix
    Yeah, I know you guys will be psyched up to hear this. MILL Ave is open! Now new and improved; with railroad tracks running up the northbound lane. With ASU coming back right now, you too can make all that life-changing money! Rides going to and from MILL, and most pax just became unsupervised...
  9. New Jersey
    It had to happen someday and unfortunately I was way underprepared. As a driver that normally transports business PAX, I was greedy and was looking for a long trip from a popular area DTS (it’s not where you think). I was desperate and took one on Lyft. That ended my night when I could have...
  10. San Diego
    Hello Uber People, Long time lurker, first time poster. Quick question for ya'll. I had a passenger puke in my car last night just before bar close in PB. Most of it hit the door but some made it into the fabric of my seats. After taking numerous photos of the damage I did what I normally do...
  11. Complaints
    I submitted a cleaning fee recently. Lyft wants me to submit a receipt, showing a I spent the money to clean my car. Eff you, Lyft! Lyft takes about 40% off the top on each ride. When you send me corporate financial statements showing where the money went, justifying the 40%, THEN I will send...
  12. Australia
    Unless ride share companies include a punitive element in their cleaning fees for puke or vomit, many drivers will simply choose not to drive at night or pick up troublemakers. Charging $150-200 is not enough for a proper clean up or an adequate compensation to the driver. Riders and their...
  13. New Jersey
    A drunk passenger decided to leave his muddy tracks all in my car and all over my dashboard......I didnt realize his pants were dirty when he sat in my car.....I take pics and send them to uber they gave me a 20 dollar cleaning fee in return......So naturally the passenger gives me a one star it...
  14. New Jersey
    Seem as Lyft is much more conservative when paying out cleaning fees for vomiting PAX...
  15. Sydney
    Thanks for your patience. In line with our investigation of your cleaning fee request, kindly provide any of the following additional info: -cleaning receipt -timestamp of the photos These details are not required, but they would help us better evaluate your request. Please send these...
  16. Stories
    Picked up 4 guys last night (in my little car). First one to the car has an open bag of Doritos. I said please be careful with those, I don't happen to have a vacuum on me. He says Oh yeah, I gotcha bro, no worries. No mess from me. 3 more get in. Car is so packed they can't even put on seat...
  17. Los Angeles & Orange County
    So a family of four squeezes in my car. The dad gets in my front seat.. he must have weighed about 250 plus pounds. The whole car sank when I started to drive. On the way to their drop off in West Hollywood from downtown LA, he starts putting suntan lotion on his arms that I could see while I...
  18. Tips
    Here's the thing... took a pax from AP to New York City. Girlfriend went to sleep in the 1st 3 minutes of the ride. The guy asked if he could just stop at Micky's D, now I never stop unless it's my last ride and they promise not to eat in the car.... Well I broke my own rule since it was going...
  19. New Jersey
    Yesterday was anything but an uneventful day considering I was blessed with only six trips. I get a ping from the Dunkin Donuts across from the train station and arrive to a PAX in a hurry to make the ferry in Highlands as he had just missed the train. Along the way he blurts out "damn, I just...
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