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cleaning fee
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  1. Toronto (Ontario)
    Would you let him off? lol
  2. Complaints
    Someone vomited in my car last night, all on the side and a little inside, for me to clean. Week before, someone puked all over them sleeves leaving a nice trail for me to clean. 2 weeks before that, driving lyft, vomit. Vomit, vomit, vomit. It’s every other week now. I now hug the right lane...
  3. News
    On Wednesday, Uber Pet launched in Tampa Bay and a handful of other markets. The new option comes up within the regular Uber app. If a Tampa Bay passengers selects the "Uber Pet" option, they will be charged a $4 fee to bring their furry friend along. ...
  4. Phoenix
    Yeah, I know you guys will be psyched up to hear this. MILL Ave is open! Now new and improved; with railroad tracks running up the northbound lane. With ASU coming back right now, you too can make all that life-changing money! Rides going to and from MILL, and most pax just became unsupervised...
  5. New Jersey
    It had to happen someday and unfortunately I was way underprepared. As a driver that normally transports business PAX, I was greedy and was looking for a long trip from a popular area DTS (it’s not where you think). I was desperate and took one on Lyft. That ended my night when I could have...
  6. San Diego
    Hello Uber People, Long time lurker, first time poster. Quick question for ya'll. I had a passenger puke in my car last night just before bar close in PB. Most of it hit the door but some made it into the fabric of my seats. After taking numerous photos of the damage I did what I normally do...
  7. Complaints
    I submitted a cleaning fee recently. Lyft wants me to submit a receipt, showing a I spent the money to clean my car. Eff you, Lyft! Lyft takes about 40% off the top on each ride. When you send me corporate financial statements showing where the money went, justifying the 40%, THEN I will send...
  8. Australia
    Unless ride share companies include a punitive element in their cleaning fees for puke or vomit, many drivers will simply choose not to drive at night or pick up troublemakers. Charging $150-200 is not enough for a proper clean up or an adequate compensation to the driver. Riders and their...
  9. New Jersey
    A drunk passenger decided to leave his muddy tracks all in my car and all over my dashboard......I didnt realize his pants were dirty when he sat in my car.....I take pics and send them to uber they gave me a 20 dollar cleaning fee in return......So naturally the passenger gives me a one star it...
  10. New Jersey
    Seem as Lyft is much more conservative when paying out cleaning fees for vomiting PAX...
  11. Sydney
    Thanks for your patience. In line with our investigation of your cleaning fee request, kindly provide any of the following additional info: -cleaning receipt -timestamp of the photos These details are not required, but they would help us better evaluate your request. Please send these...
  12. Stories
    Picked up 4 guys last night (in my little car). First one to the car has an open bag of Doritos. I said please be careful with those, I don't happen to have a vacuum on me. He says Oh yeah, I gotcha bro, no worries. No mess from me. 3 more get in. Car is so packed they can't even put on seat...
  13. Los Angeles & Orange County
    So a family of four squeezes in my car. The dad gets in my front seat.. he must have weighed about 250 plus pounds. The whole car sank when I started to drive. On the way to their drop off in West Hollywood from downtown LA, he starts putting suntan lotion on his arms that I could see while I...
  14. Tips
    Here's the thing... took a pax from AP to New York City. Girlfriend went to sleep in the 1st 3 minutes of the ride. The guy asked if he could just stop at Micky's D, now I never stop unless it's my last ride and they promise not to eat in the car.... Well I broke my own rule since it was going...
  15. New Jersey
    Yesterday was anything but an uneventful day considering I was blessed with only six trips. I get a ping from the Dunkin Donuts across from the train station and arrive to a PAX in a hurry to make the ferry in Highlands as he had just missed the train. Along the way he blurts out "damn, I just...
  16. Stories
    I had a guy puke in my car last night. Uber gave the 150$ asap went and had it cleaned at a place that was open today and very little down time and I didn’t have to touch it. I’m giving them a good job getting me back on the road.
  17. Washington DC
    Picked up two middle aged passengers from the airport yesterday. The woman comes in first with two suitcases the the husband trailing behind with his. I did not pay attention to the man but he must have had the dog under his shirt. I focus on driving and did not see the dog till I reach...
  18. Los Angeles & Orange County
    So my daughter went to a club in West Hollywood and in the early morning hours of 5/5 she and her friends jumped in an Uber to return to their downtown LA Airbnb. Girlfriend was drunk and within minutes had the Uber pull over for her to puke for 20 minutes. Girl never yakked in the car and my...
  19. Stories
    On St Patty's day this year, I was surprised to get only $80 for the same damage that last year paid $150. In this case, the puker got the outside of the door, the inside, and also down into the window where it meets the door. Photos were clear. Last year I was paid a $40 cleaning fee for...
  20. Advice
    Over and over, I have read postings about some driver whining about getting gypped out of cleaning fees. I was a cab driver, and there was NO cleaning fee where I drove, unless I fought with the passenger about it, or had a warning sign that could be reinforced by the local police. We have to...
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