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  1. Toronto (Ontario)
    Having recently done my taxes and got my log-book into Excel spreadsheet format, I now have some annual metric numbers, the kind of stuff which I don't pay a lot of attention to, day to day. %of Ridehail kilometers for vehicle 74.6% (Ridehail kilometers / Total Kilometers for the...
    2020 stats cancels dead miles metrics taxes
  2. Lyft
    November 17, 2017 Got this e-mail from Lyft Today... (copy/paste) "2-Minute Cancellation Window Previously, passengers had up to five minutes to cancel a ride without being charged a fee. Now, you'll receive that fee if they cancel after two minutes." Should we assume that the cancellation...
    2 minutes 5 minutes cancel cancellation cancels fee
  3. Technology
    Drive should have the option to cancel the trip as well. Not just the passenger. If the passenger cancels the trip on their app while riding with the driver, the app should alert the driver on their phone the option if he/she wants to cancel the trip on their phone before they arrive to their...
    alert cancels consent driver passenger phone trip
  4. Complaints
    Ok..your going to pick up a surge trip. Your more than 5 minutes headed there. Uber then matched you with closer rider. That Ride cancels right away. You lost both trips and your likely in a high traffic area with no recourse to get out and surge is all gone. You do not get reimbursed for the...
    algorithm cancels closer rider lost pax lost surge matched closer rider no fare uberpool
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