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  1. Articles
    The 20th century retail chestnut, "The Customer Is Always Right" was coined by the owners of Selfridges Department Store, as early as 1905, and has been losing its luster for decades. Particularly because that phrase presents some interesting complexities 100 years later. Not only is calling out...
  2. Toronto (Ontario)
    Freely adapted from a post I read on Quora (Chris Sche): A to B safely = 5* ALWAYS. Four-star ratings can get a driver deactivated, if everyone did it. Do NOT do this unless there was a significant issue with the ride. ALWAYS ask before eating, drinking, smoking, vaping, blasting loud music...
  3. Stories
    So it’s getting dark on a week night in Round Rock, Texas. I’ve been Uber-driving all day and I’m heading home. I decide to take on one final 5-mile request and call it a day. This girl (the rider) lives in a multi-building complex. I pull in and the gate is closed. No cars are coming out so I...
  4. News
    http://nymag.com/selectall/2017/07/uber-suspends-driver-for-oral-sex-with-passenger-in-car.html
  5. News
    http://www.latimes.com/business/technology/la-fi-tn-uber-app-rating-20170426-story.html Uber's plan to curb bad behavior by passengers: Reveal their ratings LA TIMES by Tracey Lien April 26, 2017 In its latest effort to appease its vast network of drivers, ride-hailing giant Uber on Wednesday...
  6. Toronto (Ontario)
    As drivers, we have the strongest relationship with the riders, NOT UBER. They sit in your car and are hostage, so to speak, to what and how you to talk them. The drivers have the biggest influence on them. Imagine if all the drivers talked to all their riders in a way that changed their minds...
  7. Ratings
    Hello everyone, I'm new to this forum and am hoping to get some support or advice. I've recently completed my 460th ride and have a rating of 4.91. Today, I saw an issue reported under my account. I'm being accused of inappropriate behavior and unwelcome advances towards a rider. I'm a young...
  8. Los Angeles & Orange County
    (This also goes for drunk male riders. This story happens to be about a male driver and a female rider.) Sadly I feel the need to share this story as a reminder of minimum moral standards that everyone should adhere to. Picked up three college-age female tourists right at Hollywood and...
  9. News
    Consider these tips to being a better Uber passenger in the U.S. or overseas: http://www.huffingtonpost.com/sharon-schweitzer/ask-an-international-etiq_b_9162630.html
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