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bad customer service

  1. Delivery
    It seems like DoorDash has completely forgotten about their drivers. I had a order where I got paid $28. The restaurant delay was 30 minutes, so I tried calling in to get paid for the delay (30 minutes would’ve been $14, 50% of the fare). They are not taking calls from Dashers. Then I tried...
  2. Dayton
    Venting some, but. I've had four places in the last month and a half be unavailable for delivery. Twice the place was closed (how did the order get placed?) and twice their systems were down; I assume the orders had been placed but they couldn't see them. Two of those instances were different...
  3. Advice
    I received a message from Uber that my account had been flagged for violating a policy regarding airport pick-ups. I was shocked, because I read both the policies of Uber and my local airport and made sure to follow the rules. I have a very high driver rating (4.94) and nearly always get a tip...
  4. Cincinnati
    I've heard some bad things about Uber drivers from riders, about their cleanliness, their car's cleanliness, having no idea how to follow their gps, and doing drugs with the riders. While I think that's all a shame and could easily be avoided, I actually witnessed something tonight and had to...
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