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  1. Technology
    On Wednesday 09/07/2022 I was driving and set my filter trip destination location for 645pm. Next day Thursday morning I sign on and not receiving requests for Uber x because the filter trip for 645pm is still on. I click on REMOVE DESTINATION and does not remove. I tried changing destination...
  2. Complaints
    Hi everyone, I am a student from Aalto University and I am doing my Master's thesis on the impact of platforms using software (like apps) to manage gig workers (platforms like Uber, Lyft, Deliveroo, and TaskRabbit). The final goal of my research is to make a contribution to improving gig...
  3. Complaints
    I really hate the ubereats app when it prompts for a new delivery during a delivery. The prompt does not show where the order is going on a map display. You get the restaurant, the distance, estimated $'s for the delivery and a specific street. If I don't recognize the street it is uncertain...
  4. Technology
    Please change the app to show a map when a new delivery request comes in during an existing delivery. Right now you see the restaurant, distance, estimated earnings, and a street name. This does not provide sufficient information to know the area where the delivery is going. Because I can not...
  5. Advice
    I am usually able to update the Uber Driver app through Play Store. This time, Play Store does not show an update available. But the Uber Driver app itself suggests updating, and asks for your password. Doesn't feel right. What are your thoughts?
  6. Nashville
    I have noticed this week, (Oct 4) that the promotions have ended for Nashville. Can anyone else confirm that? Also, when I take a reservation, the "Reservations" tab under the 3bars disappears totally. Has anyone else had this issue?
  7. Brisbane
    This is the mentality of Ola - They send me a message “your insurance is running out, it’ll take 72hrs to get approved so act quick to avoid lost time”. So i buy a new insurance a week early then i update it in the app, next day im locked out of the app with a message “you insurance document...
  8. Tampa
    The app has a severe problem that has reared itself not only to me but to my 2 other family members who drive. On a scheduled pickup, the app will still offer rides, if you decline, it counts against you - if you accept - the app errors out and counts against you as a decline, when this happens...
  9. Sydney
    1. You HAVE to show drivers the destination location when you send out pings. We don't get this in Sydney (NSW, Australia). 2. Fix the app lag and response issues. 3. Use an arrow for the car when navigating, not a circle. 4. Your GPS locator for address input is poor, not accurate at all...
  10. Dallas
    So I have a buddy up in the Lubbock area and he says he found a new driving app. I haven't heard of it myself, but what he was saying sounded almost too good to be true. He said with the company he works for he is able to keep 100% of the ride fares, including tips of course. Anyways he...
  11. Connecticut
    Is anyone having difficulty in accessing the Driver Preferences section? When I enter, all I have is a white blank screen.
  12. News
    Uber is rolling out a new feature this week that will let users reserve rides up to 30 days in advance and pick their favorite driver for the trip as the ride-hailing company seeks new ways to attract customers during the COVID-19 pandemic. The new option, called Uber Reserve, which will begin...
  13. Toronto (Ontario)
    It's been about 2 weeks since the gov'ts contact tracing app has launched for use by the wide public. Estimates put things around 5% uptake Country wide, however the App only actually works in Ontario at the moment, so the update might be higher if the bulk of downloads are only in the region...
  14. Technology
    Hey. So, I just switched over to a new car and now the app isn't showing anything for Driving Preferences. It SHOULD say UberX and UberEats, but it is not. Has anyone had this problem? If so, how did you fix it? Backstory: I've only been driving for UberEats for like a month or so. I am very new...
  15. Sydney
    Started UE run 6pm Penrith area. 1st delivery request soon after. Food not ready, picked up after short wait. Started delivery. Normal delivery procedure on app. Delivered food. No payment shows. Payment delay? 2nd delivery request soon after. Food not ready, picked up after short wait. Started...
  16. San Diego
    When I logged out yesterday, the search function was top left, and account details (with my photo) was top right. This morning the search function has been switched to the top right, and the drop down with saved destinations is gone but for "home". The account menu has been moved to the...
  17. Miami
    Uber App GPS putting me in another area. Lost a long ride already. 2pm on Wed . March 4th. Anyone else have issues?
    app
  18. Toronto (Ontario)
    Hi Uber community! We are a research team hoping to gain important insights on our voice-enabled AI phone application that detects signs of sexual harassment and deploys safety, precautionary interventions (e.g. triggering fake phone calls, notifying friends/families). As this solution helps...
  19. Advice
    There are plenty of switcher apps that will automatically accept rides based on filters. I need the opposite. I want it to automatically decline every ride under 45 minutes. Many days I sit at home watching TV and manually declining 80% of the lyft and uber requests for rides < 45 minutes. Would...
    app
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