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app problem

  1. Toronto (Ontario)
    I've been having this reoccurring problem with the uber app. Sometimes when I accept a passenger on the app, the ride disappears. At first I thought people were just cancelling but they weren't. When this happens I have to restart my phone and go back into the app and somehow the lost rider is...
  2. Pay
    I just got an Uber ride in Houston. When I went to rate and tip the driver the in-app tip option was missing! I used the “thank-you note” functionality to tell the driver about the problem and suggested he uninstall/reinstall the App or go to the Greenlight hub for help. I’m a 2000+ ride...
  3. Technology
    The app showed an error about no updating the feed. Then I could not get into earnings the app said hmm sorry the uber servers are down. Then I got a ping and accepted it and the GPS wouldn't work it was just showing my position but not where I was to go. I knew were to go but I was afraid that...
  4. Advice
    Problem with drivers license I have been driving with Uber every day for a year and 4 days ago uber requested that I submit a copy of my drivers license even though I already have a license on file and it is not due to expire until May 2017. I have resubmitted a picture over five times and...
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