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1-16 of 16 Results
  1. Complaints
    The screenshot speaks for itself. The black boxes are my best effort at obscuring any piece of data an Uber employee might be able to use to identify me. Has anyone else encountered something similar?
  2. Technology
    Hello, I’m returning to Uber. when I try to log into the app it prompts me to enter my old debit card number which i don’t have anymore. I can’t progress further to update it because it requires my old card info first. So I’m stuck and cannot find a way around this. How do I update my card with...
  3. Technology
    So it’s my first time being a driver today, I drove around the hot zone for around two hours and got no trip. I don’t think my account is actually online because my car is not showing up on the passenger app. I also tried call a Uber with my girlfriend‘s phone when she’s right next to me but...
  4. Complaints
    I don’t know if anyone else has had this issue, but my app was glitching and Uber logged it as my improper use of the app and suspended my instant pay and rescinded my bonus. I spoke to 4 different representatives and recorded the phone calls and they just kept opening cases and sending me...
  5. Melbourne
    I called Uber this morning to report that for the last 2-3 months my ratings numbers haven't changed at all. I find it impossible to believe that no passenger has given me a rating and my numbers have frozen. Seems I'm the 2nd driver to have called with this issue in the last 24 hours. Is...
  6. Advice
    Twice during a delivery I have received a Navigation error both times after I said the order was not ready. ( Not sure if cause or coincidence) Now my phone is stuck in the delivery and I can't get out of it. thoughts? help? is this happening to other people?
  7. Technology
    Hey all, I'm wondering if there are any legit sites/ways through Google Play (I'm on Android) or elsewhere to download older versions of the apps?? Mainly looking for Lyft's version, but I'd be open to finding the older version of Uber as well. Main gripe with the current version of Lyft (I'm...
  8. Canberra
    Today (Monday 20 November 2017) Uber sent me an email advising a special payment related to app problems on 10 November. The amount I received was $15.42. Hi Jack, On November 10, you may have noticed a brief service interruption. While we fixed the issue quickly, we appreciate your patience...
  9. Pay
    ALWAYS check the mileage, especially on longer trips. It is tedious, but essential. This is an old complaint, but it seems to be happening more frequently recently. I may see under 3 miles on a trip over 30 miles. :mad: Of course, I'm paid for the 3 miles, unless I complain. Otherwise, Uber...
  10. State College, PA
    Did anyone else have issues with surge (5+) not registering after the concert last night at Tussey Mt? The app and network were clearly having issues with demand at the time. In the middle of the deep red area, I got two trips and both were no surge.
  11. Canberra
    When I accept a job, the timer shows the rider as being zero minutes away. It's only about three minutes into the trip to collect the rider that the timer displays the correct number of minutes. I am using an IPhone 6S. Has anyone else noticed this glitch?
  12. Houston
    It was most notable last night. I received back to back wrong addresses for pickup. Noooo it wasn't my phone or app itself. I confirmed with 6 passengers and they were having problems with Uber drivers finding them just to find out Uber app was sending out wrong p/u address to drivers. I sent...
  13. Technology
    Accepted a Pool ride, hit "Navigate" and instead of invoking Waze, the app went into its own navigation routine. Rather disconcerting for me when I've used Waze exclusively... Anyone else experience this?
  14. Washington DC
    Did anyone else get a payment for June 30 when the app was glitchy? Not a lot but it was a surprising gesture. Nice of them to acknowledge the issue.
  15. Lyft
    Did anybody else had issues when trying to call a Pax? My app would just dial and cut off and when I responded to the Pax texts they never got it
  16. Complaints
    I'm a newly accepted Uber driver, and when opening the app and going online to accept trips for the first time, it says I'm located in a different city, where there is no Uber service. However, I'm located in Ocean City, MD, where Uber is active! I e-mailed uber the problem, and they...
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