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  1. Complaints
    So it's NYE and I finally get a surge request, only 1.6x but it was early still, 9:30. So next he cancels once and again 4 more times. He gave up on getting a non-surge Fare and a minute later, after they brainstorm he calls and says he really didn't want a ride, but wanted me to go to the...
  2. Philadelphia
    So last night I transported some college kids and when we almost got to the destination I noticed that one of them had a alcohol in a soft drink bottle. What do you guys do in this type of situation. End the ride right there, stop and ask them to toss it, create a report with Uber?
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