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  1. Seattle
    Uber employees are feeling better about their employer and their own work, according to a new leaked employee survey. The poll is conducted every six months and this latest one is from October, according to Business Insider, who first reported on the leaked answers to 35 questions the workers...
  2. Seattle
    I feel like punching a wall right now. So, I ended up getting a request for the tnc garage while not even at the airport or in the queue. Hardly any cars in the queue right at the peak arrivals time. I figured, what the hey. I’ll do it. The expressway was very backed up, pretty much gridlock a...
  3. Surge
    I just had an epiphany. It is embarrassing to me that it took this long for me to "get it"... We all know how good Uber is at spin. And clever gamesmanship. The devil is in the details, as they say, and this game played out in several stages over time with plenty of spin. It actually took...
  4. Complaints
    I wrote the article below in hopes Uber would respond. I'd love your thoughts and especially experiences too. As of right now my giant SUV will only hold 5 people, even though there are 8 seatbelts. That is because today I decided to stop doing XL trips in my capable vehicle. The "180 Days of...
  5. News
    https://www.cnet.com/news/uber-creates-driver-advisory-forum-for-drivers-feedback-early-tester/ Uber creates advisory forum to get drivers' lowdown The ride-hailing company works to make things better with drivers by asking for their opinions and advice. by Dara Kerr December 12, 2017 1:38 PM...
  6. Washington DC
    I've been driving the Uber platform going on two years now. I of course want to see a rate increase at least back to what it was prior to the reduction. I would like to see phone support be real time and coming from the local business hubs. I would like the option to select Pool when you want...
  7. Complaints
    When changing your payment card for instant pay will somehow remove instant transfer from your account for 72 hours(on a Saturday, so FML until Wednesday), it's nice to know that Uber Support is as useless as day 1. Their "180 days" perk of phone support for drivers should have changed...
  8. Washington DC
    December will be the final installment of 180 Days of Change Scam, right? Any hints or ideas what it will be???
  9. New Jersey
    Of the changes Uber has made, the only one I care about is upfront pricing. Anything else, I've mostly been hurt by, e.g., taking away the six filters. I see Uber is again proclaiming how it's helping the driver make more by charging more for cancellation fee, for picking up a pax from far...
  10. Washington DC
    anyone else get this "exclusive invite" for one I dont goto Baltimore two Sunday is a decent catch up day so why waste it?
  11. Washington DC
    Went to the grand launch of the latest 180 Days of Change meeting in Arlington. Anyone else attend?
  12. San Francisco
    Got this apparently as a reward for poo rider behavior resulting in my giving a rude, entitled PAX a big fat 1* the other day. I'm not sure Uber wants to encourage this type of behavior.
  13. Pay
    Boston and Chicago are the only cities currently implementing the $15 Lost item return fee. There is no timetable for further implementation. If you try to follow the procedures outside those cities or otherwise email Uber support then they'll reply: The Uber web site recommends to riders...
  14. Dallas
    Another 180 days of change email making things the way they should be. What took so long? Oh I know. Out with the old, in with the new (executive leadership). "Get paid for returning lost items On average a driver returns 11 lost items a year. That’s a lot of time spent on the road and not...
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